Shipping & Delivery

Free shipping on orders over $200

Standard delivery takes 3–7 business days. We ship Monday through Friday.

Orders placed before 12:00PM EST ship the same day. Orders placed after12:00 PM EST ship the next business day.

Need to change or cancel an order? Email us immediately or edit your order in the Shop App. Once shipped, changes must be handled as a return. 

You'll receive email updates to track your order status.

Returns

You have 14 days from delivery to return items for. To be eligible, items must be unworn, unwashed, and in original packaging. Final sale items and gift cards cannot be returned. Original shipping costs are non-refundable.

For return questions, email support@emmemama.com.

How refunds work: Submit a return request, ship the item back, and we'll inspect it upon receipt. Approved refunds are processed to your original payment method.

Beyond 9 Guarantee

Need a different size? You have 273 days (9 months) to exchange your purchase. We cover return shipping and labels for all exchanges.

Quality Guarantee

We cover shipping costs for size exchanges, defective items, damaged products, and wrong items shipped. If you notice any issues, contact us right away.